At The Formula, We Pride Ourselves On Offering The Best Care For Our Clients. Our Policies Are Designed To Ensure A Truly Satisfying Visit With Us.
Staff
All The Formula staff are New York State licensed.
Booking Appointments
Please call us at 914-305-2424 to book all appointments. A credit card is required at the time of booking to hold all appointments.
Consultation Fees
A credit card is required at the time of booking to hold all appointments. Our consultations have a fee of $50 which will be applied to your services the day of your appointment. We have a 24-hour cancellation policy. There will be a charge of $50 for any missed appointments.
Payment Information
Tipping
Punctuality
– You may opt to shorten your treatment but will still be responsible for the full cost of the treatment
– You may prefer to reschedule your appointment at a more convenient time, however, a $50 cancellation charge will be incurred
Cancellation Policy
We understand that occasionally you may have to cancel an appointment with us. However, we do ask that you give us fair warning. You will be called and/or texted 48 hours in advance to confirm your appointment. As a courtesy to our clients and staff, it is company policy for all clients to give 24 hours’ notice of cancellation. Failure to do so will result in a $50 charge of all scheduled appointments. Rescheduling an appointment on the same day of the appointment is considered a cancellation and will also result in a $50 charge.
